A visitor comes to your website to collect information or to research details that are of benefit to them. Your website should anticipate those needs and quickly and clearly address them. There is one person at the center of your message, and that is the visitor. Not you. Not your company. Not your product or service. What are your clients' pains, and how are you the go-to business to fix those problems? Offer clear solutions.
Your website should communicate how the customer will win or benefit by becoming your customer. It should clearly describe how your visitor has found the perfect solution to their issues. Any other approach sounds boastful, out of touch, and buries the information that your potential customer is looking for.
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