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​How do I identify my true online competitors?

Many businesses mistakenly focus on physical competitors. Instead, open an incognito browser, go to Google, and search for the keywords you want to rank for in your city (e.g., "roofing company in Austin"). Your true online competitors are the businesses that appear in the "map pack" (the box with a map and three local listings), in the organic search results, and within any relevant directories that show up on the first page. These are the entities actually competing for clicks and customers for your target keywords.

Why are local directories still important for SEO, and how can I leverage them?

While being listed in hundreds of random directories is no longer effective, certain directories remain valuable. If a directory appears on the first page of Google for your local keywords, it signifies that Google still considers it a valuable source. You want to be listed in these specific directories because they offer another avenue for potential customers to find you. Furthermore, tools like ChatGPT often pull local business information from these directories, making them crucial for future AI-driven searches. To maximize your impact, aim for top spots within these directories, and a key strategy for this is accumulating positive reviews on those platforms in addition to Google Reviews.

What key aspects of my competitors' Google Business Profiles should I analyze?

​Focus on businesses in the "map pack" as they are Google's top picks. Investigate their categories to see if they're using any you're missing. Check their business name for relevant keywords. Evaluate their cover photo for professionalism and clarity. See if they've added services with full descriptions and pricing. Observe their Google Posts for consistency and type of content. Note how often they add photos (businesses with photos get 42% more direction requests and 35% more website clicks). Analyze their reviews: quantity, average rating, consistency of new reviews, and inclusion of photos. Also, check their operating hours, social media links, and the specific page on their website their listing points to (ensuring it's optimized and has strong content). Tools like GMB Everywhere (a free Chrome extension) can simplify this analysis.

What are the main elements of a competitor's website I should examine to improve my own ranking?

Look at the top three websites (excluding large brands or directories) for your target local keywords. Focus on their homepage and any other relevant pages. Key elements to analyze include:
  • Page Title: Does it include a service/product keyword and city name, preferably at the beginning?
  • Headings (H1, H2, H3): Are city names and keyword variations used throughout, with a clear, logical structure?
  • Content: Do they include photos of their team/work, unique selling points, service listings with links to dedicated pages, customer reviews, awards, case studies, or social proof?
  • Business Information: Is their business address listed, opening hours, and a Google Map embedded? The goal is to identify what they're doing well and implement similar elements on your own site, often by combining the best practices from several top performers.

How can I use competitive analysis to improve my website's content and structure?

After identifying top-ranking websites, click through to analyze their most important pages. Observe their use of keywords in page titles and headings, ensuring a clear and sensible structure. Examine the content itself for elements like team photos, service descriptions, unique selling points, and social proof (reviews, awards, case studies). Check for business information like addresses, opening hours, and embedded Google Maps. By comparing these elements to your own site, you can identify gaps and opportunities to add or improve content, aiming to at least match, if not surpass, what your competitors are doing. This strategy applies to all pages, not just the homepage.

What role do backlinks play in local SEO, and how can I acquire them?

Backlinks, or links from other websites to yours, are crucial for building "business authority" in Google's eyes, especially local links. These act as "votes of confidence" that signal to Google your business's legitimacy and can significantly improve your rankings. To acquire them, think about local sources such as local bloggers, your city's Chamber of Commerce, local newspapers, or businesses you've partnered with. A smart strategy is to "spy" on your competitors' backlinks using tools like SEMrush (which offers a 7-day free trial). Download a list of their backlinks and then work on obtaining similar links for your own site.

How does Google differentiate between businesses in the map pack and organic search results?

Google treats Google Business Profiles (which power the map pack) and regular websites (which appear in organic search results) differently. This means that the businesses ranking in the map pack might not be the same ones dominating the organic results. To achieve maximum visibility and attract a wider range of local customers, you need to optimize for both. This involves separate, but complementary, strategies for your Google Business Profile and your website content and authority.

What's the overarching strategy for dominating local search results?

The core strategy revolves around "smart spying" or reverse engineering your top online competitors. This involves:
  1. Accurately identifying your real online competitors (not just physical ones).
  2. Analyzing their presence across Google, including their Google Business Profiles and websites.
  3. Leveraging valuable local directories by ensuring your presence and optimizing for reviews.
  4. Optimizing your Google Business Profile by matching and exceeding competitor efforts in categories, keywords, photos, reviews, and posts.
  5. Enhancing your website content and structure by incorporating best practices observed on top-ranking competitor sites.
  6. Building local business authority through strategic backlink acquisition, often by replicating competitor backlink profiles. By systematically implementing these steps, the goal is to outperform competitors and secure top rankings in both the map pack and organic search results, maximizing your local customer reach.
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